All Terrain Gear Limited Lifetime Warranty
All Terrain Gear ATG branded products are warranted, to the original owner, against defects in material and/or workmanship for the natural lifetime of the product, not the lifetime of the owner. If an ATG product fails due to a manufacturing defect, ATG will, at its discretion, repair or replace the product, without charge. Only original, unaltered and unmodified products are covered by this policy. If the product under warranty is no longer in production and no repair can be done, ATG will offer a replacement product at a discounted price.
The warranty covers manufacturing defects in materials and workmanship, but does not cover normal wear and tear. Wear and tear is defined as the damage that happens naturally over time as a result of normal use. This warranty does not cover damage caused by misuse, accidents, improper care, negligence, normal wear and tear, or the natural breakdown of colours and materials over extended time and use.
Damage not covered under warranty may be repaired at a nominal rate. Shipping to and from is for the owner’s account. If the product cannot be repaired, a discounted price on a replacement product will be offered to the owner.
Caring for your products will help them last a lifetime.
All Terrain Gear is not liable for shipping fees or loss due to shipping or handling. Please ensure your products are insured against loss in transit.
How to make a claim?
Visit the reseller where you bought the product. They will be able to help you through the process. If you cannot visit the reseller or one closest to you, then contact All Terrain Gear.
Thermoplastic Polyurethane, TPU, materials are prefered by extreme travellers for their superior toughness, abrasion and tear resistant characteristics, as well as their resistance to ooils, solvents and fuels. TPU outperforms other materials in severe and harsh environments. In addition, unlike many other materials and fabrics, it is recyclable.
The technological advancement of fabrics and thermoplastics, allows ATG to offer products that are not only lighter in weight, but also extremely tough in the most demanding applications and conditions.